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Certification is becoming more and more important for companies working on the international market. A third party certification is not only evidence for us and for our customers that we are "on the right track", but it is also a push for continuous improvement of quality and environmental control.
There are currently two major international sets of standards sought by companies within the EU, these are the ISO standards. ISO stands for International Organisation for Standardisation, and it comprises of more than 100 national standards and organisations from around the world.
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is primarily concerned with quality management. It employs a systematic approach so that a business produces products and services conforming to customer expectations.
ISO 9001 - is an international standard used when conformance to specified requirements, is to be assured by the supplier during design, development, production, installation and servicing of a product.
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is primarily concerned with environmental management. It employs a systematic approach so that a product either during production or disposal, has the least harmful impact possible on the environment through pollution or depleting natural resources. The ISO 14000 standards are voluntary instruments, reflecting input from a variety of interested parties worldwide, which are intended for use in countries at all stages of economic development, under a wide range of governmental systems.
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Policy: the requirements to pursue this policy via objectives, targets, and programs.
Planning: the analysis of the processes of the organisation, including the products and services used, as well as the products and services produced by the organisation.
Implementation and operation: the processes to control and improve operational activities of both products and services of the organisation.
Checking and corrective action: the monitoring, measurement, recording, analysis and planning of corrective activities that are important for customer satisfaction.
Management review: the review of the management system to ensure its continuing suitability, adequacy and effectiveness by the management of the organisation.
Continual improvement: the strive for continual improvement is a key concept of the environmental management system and completes the circle of; plan, implement, check, review and continually improve.
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